We will replace any defective media for the life of the product. This includes scratches, cracks, broken or bad media, no questions asked. To exercise this warranty, send the damaged CD along with your name and address to:

ARCAD
1906-362 The East Mall
Etobicoke, Ontario, M9B 6C4
CANADA

Money Back Guarantee:

To ensure your decision to purchase ARCAD products or services is 100% risk-free, we are pleased to offer you our 30-Day Money Back Guarantee. If for any reason, you are not completely satisfied with your ARCAD software or service, just let us know within 30-days from the date of purchase and we'll gladly refund the full amount.* So why wait? Join the hundreds of electric safety professionals who rely on ARCAD software products that we think you'll agree is worth well more than you're paying for it.

Low Price Guarantee:

We don't want you to ever feel like you paid more than you should have. Occasionally we offer promotions associated with special events. If you find a promotion offered by ARCAD within 6 months of your purchase date that offers a lower price than you paid on the ARCAD product, respond before the promotion expires, and we'll credit you with the difference. To exercise this special offer, send the following items to the address above or fax to 270-573-9840:

• A printed copy of the current promotion. Expired promotions will not be honored for this guarantee.
• Your original invoice/receipt from ARCAD or all of the following: Name, mailing address, e-mail address and phone number.

Arc Flash Study &
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AFA V3.0 , V2.0

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